Project Well-being Haven Bosch partners Sunway Medical Centre Velocity to promote mental wellness among frontliners

Project Well-being Haven Bosch partners Sunway Medical Centre Velocity to promote mental wellness among frontliners
  • The Well-being Haven project highlights the role of physical rest and mental  recovery to frontliners in providing quality healthcare to patients 
  • Doctor’s room at Sunway Medical Velocity was redesigned and renovated using  Bosch products and technologies to create an atmosphere of warmth, rest, and  comfort 
  • Doctor’s room is equipped with a microwave, a built-in coffee machine, and a  refrigerator from Bosch Home Appliances; ambient sounds available via Electro Voice’s Evolve speaker from Bosch Building Technologies
  • An immersive Well-being Haven will be open for public • An immersive Well-being Haven will be open for public to experience at Sunway  Velocity Mall from 29 September, 10am to 2 October, 10pm.

Kuala Lumpur, Malaysia – Quality rest in peaceful surroundings is crucial to good  mental health, especially for people in high-stress jobs. Empathising with frontline  healthcare workers, whose workload significantly increased during Covid-19  pandemic, Bosch, a leading global supplier of technology and services, launches  Project Well-being Haven in partnership with Sunway Medical Centre Velocity (SMCV). 

Well-being Haven is an experience-based project aiming to improve the work  environment of healthcare workers by providing them with an appropriate recovery  area, equipped with Bosch technology and solutions. The interest in more adequate  resting spaces was expressed in a survey conducted by Bosch among almost 2,000  healthcare workers in Malaysia. Answering to this need, Bosch piloted the project by  transforming SMCV’s existing lounge into a space that feels welcoming, calming, and  is conducive to rest and recuperate.

“It has been six months since Malaysia entered the endemic phase. Be it endemic or  pandemic, healthcare workers are undeniably one of the most challenging professions with high time pressure and stress. A good environment that enables these unsung  heroes a quality break is therefore invaluable. Through the redesign of SMCV’s  doctor’s room, we hope to create a space that is reminiscent of one’s home – a space  that brings warmth, comfort, and privacy to recuperate,” said Klaus Landhaeusser,  managing director of Bosch Malaysia. According to Bosch findings, 82 percent of  Malaysian healthcare workers confirm an increase of overtime and overnight shifts  during the pandemic. 

Constructed using Bosch power tools, the Well-being Haven space is equipped with  an ergonomic kitchenette that includes a microwave, a built-in coffee machine, and a  refrigerator from Bosch’s home appliances line, as well as the right ambience setting  

with music played straight from personal phones connected via Bluetooth through  Electro-Voice’s Evolve speaker from Bosch Building Technologies. Malaysia’s top  wellness technology provider Ogawa was also attracted to this meaningful project by  sponsoring a unit of massage chair, which makes the room cosier.

At the height of the pandemic in August 2021, Malaysia registered more than 25,000  cases every day on average, leaving frontliners exhausted, lacking good space to  recharge, with further discomfort from the long hours of wearing Personal Protective  Equipment (PPE).  

Nevertheless, their relentless contribution and sacrifice during pandemic to roll out  vaccination and treatment were the main factors contributing to today’s endemicity in  Malaysia. While the tension has slightly eased, 84 percent of frontliners still hope to  have a conducive space for short breaks, as Bosch’s survey revealed. The Well-being  Haven is thus timely for their long-overdue need where they can truly enjoy the space. 

“We are very grateful to Bosch for this meaningful collaboration. With the Well-being  Haven, our doctors now have a space reminiscent of home where they are shielded  away from the stress, able to rest and recharge before they resume seeing their patients  or operations,” said Derrick Chan, chief executive officer of Sunway Medical Centre  Velocity, adding that the Well-being Haven is launched in tandem with the hospital’s  three-year anniversary celebration. 

The hospital offers comprehensive tertiary healthcare services with designed capacity  of 234 beds, 62 consultant suites and six operating theatres. Its range of medical  services include facilities and advanced medical technologies for outpatient and  inpatient specialty care, health and wellness programmes and 24-hour emergency  services.

To raise awareness of the project, Bosch will be having a mall activation with a  simulation of the Well-being Haven at Sunway Velocity Mall from 29 September 10am to 2 October 10pm. With the creative use of light and sound to project distress and calm  ambient in an immersive dark room, the Well-being Haven enables the public to relate  and feel the challenges of healthcare frontliners and how Bosch technology is Invented  for Life. 

For more information about the Well-being Haven, please visit


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